Drain surveying and CCTV inspections
Persistent drainage problems, suspected defects or an unclear drain route may call for a survey. A survey can help locate defects in accessible drainage and inform a proportionate repair plan.
Across Surrey, we can discuss concealed water leaks, drainage problems and moisture damage in homes, rental properties and business premises. Tell us what you have noticed and where the property is; we can discuss the appropriate investigation and availability for your address.
We investigate before recommending where to open up. Our aim is to use the evidence to keep any necessary access targeted.
You do not need to see running water to suspect a leak. Common warning signs include:
These symptoms can have more than one cause. The right investigation helps identify where the moisture or water loss is coming from.
A hidden pipe leak in Guildford, repeated drainage symptoms near Woking or a roof stain in Reigate calls for evidence suited to the building. We select investigative methods to suit the symptoms and property, then explain the findings and practical next steps.
For hidden leaks in supply pipes, heating systems, floors or walls, we can use moisture readings, acoustic equipment, thermal imaging and tracer gas as appropriate. Testing is chosen around the pipe material, pressure and construction so that any proposed access is guided by the evidence. Investigations can be trace only or include access where suitable. Explore our leak detection service.
Different pipe materials, building layouts and symptoms call for different tests. We choose methods to suit the property.
Uses specialist listening equipment to identify possible sounds of water escaping under pressure.
Looks for temperature differences that may help trace hot pipework or water-affected areas.
Measures and compares moisture patterns in affected building materials.
Uses a suitable tracer gas method where a leak is small or difficult to locate by other means.
Our team brings experience in construction, plumbing and maintenance to interpreting the results. We aim to locate the problem before recommending targeted access or repairs.
The scope depends on the system, access and what is agreed before work begins.
Some home insurance policies include trace and access cover. Check with your insurer before booking, as cover and evidence requirements vary. We can discuss reporting and documentation for your investigation.
Finding the right cause matters. These additional investigations can help with drainage, roofs and moisture left after a leak.
Persistent drainage problems, suspected defects or an unclear drain route may call for a survey. A survey can help locate defects in accessible drainage and inform a proportionate repair plan.
Water appearing beneath a flat roof does not always enter directly above the visible stain. Flat roof investigations consider outlets and junctions as well as the position of internal staining.
When the route of concealed water or heating pipework is uncertain, mapping can help identify likely pipe runs before drilling or opening a surface. Tracing likely pipe runs can help before drilling into a floor or opening finishes to reach a suspected leak. The achievable detail depends on the pipe material and construction.
After the source of a leak is addressed, affected materials may still hold moisture. Checking moisture beneath visible surfaces helps decide whether controlled drying is needed before restoration.
If you suspect a leak on your hot or cold mains water supply, ask whether our no find, no fee offer is available for your enquiry. Eligibility, terms and conditions must be confirmed before booking.
We welcome enquiries from Surrey and the following towns and neighbourhoods:
Coverage and appointment availability depend on the address. Please provide your full postcode when you get in touch.
Find answers to common questions, or contact our team about your property.
Warning signs include an unexplained higher water bill, damp or mould, a boiler that keeps losing pressure, or a water meter moving when taps are off. These signs can have other causes, so an investigation helps establish the source.
We aim to narrow down the leak using suitable non-invasive tests first. If opening-up work is needed, we explain where and why before access is arranged.
Trace only investigates and reports the suspected leak location. Trace and access can also include opening the relevant area to reach the pipework, where appropriate and agreed.
Some policies include trace and access cover, but the conditions vary. Check your policy wording and speak to your insurer before authorising work.
It depends on the property, pipework and symptoms. We can discuss the likely scope and timing when you enquire.
Yes. We can discuss investigations for homes, rented properties and business premises, subject to the requirements of the site.
We welcome enquiries from Guildford, Woking, Epsom and other locations in Surrey. Share the full postcode so we can confirm coverage and availability.
Tell us the symptoms and property postcode when enquiring so we can discuss the appropriate investigation. Call +44 3335 772 552 or send an enquiry. Include the postcode, where the water or damp is visible, when it started and any pressure loss. Photographs or details of earlier tests can help us plan the next step.